.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Development Award for AI Contact Centers and also called a Forerunner in two Aragon Investigation Entire world reports: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The provider was actually identified as the absolute most critical supplier in the AI Agent Platforms report.At the primary of Five9’s advancement is their eyesight for The brand-new CX, where Artificial Intelligence Representatives as well as AI-empowered Human Representatives collaborate to deliver hyper-personalized customer knowledge. The firm recently introduced brand-new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use modern technology in market evolution and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also named a Leader in The Aragon Investigation Entire World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Investigation Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has actually been actually called a winner of the 2024 Aragon Investigation Innovation Honor for Artificial Intelligence Call Centers. Also, Five9 has actually been actually called a Forerunner in 2 Aragon Analysis Globe documents: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Analysis underscores Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record jobs Five9 as one of the most
calculated provider rated in
the document, recognizing Five9 s important eyesight for AI-driven technology in CX. At the center of the advancement is actually Five9’s goal for The brand-new CX where Artificial Intelligence Representatives as well as AI-empowered Person Brokers team up to deliver hyper-personalized, uncomplicated client experiences. By equipping organizations to provide transformative consumer communications while minimizing costs and strengthening efficiency, Five9 is establishing brand-new standards for AI-powered answers in the call center market.
AI is fundamental for generating remarkable consumer adventures, and we are honored to be identified through AragonInvestigation as impressive for our initiatives to drive the smart contact facility forward, said Jonathan Rosenberg, Chief Modern Technology Officer and Head of Artificial Intelligence, Five9. Our emphasis has actually been, and also will certainly remain to be actually, helping businesses supply those adventures with easy-to-use devices and also capacities. Along with each brand-new innovation, we take a step forward for each Five9 and for the field overall.
The Aragon Research study Technology award identifies suppliers leveraging speculative use of technology to not just adapt as markets transform, but to proactively interrupt and also educate how their markets will definitely advance. Five9 was actually formally provided along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors ceremony.Five9’s dedication to development, especially its eyesight for combinationing artificial intelligence Representatives and also AI-empowered Human Professionals, is preparing a brand new specification for how services can easily supply hyper-personalized as well as smooth customer knowledge, stated Jim Lundy, Owner, CEO and also Lead Analyst, Aragon Investigation. This award as well as document recognition improves Five9’s dedication to providing artificial intelligence innovations for CX.
Earlier this year, the business presented new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that change the method firms approach CX, driving better end results for each clients and agents. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, supplies a thorough suite of options to electrical power AI-elevated consumer expertises that deliver far better business end results and Carry Happiness to CX.
Our combined cloud-native offering enables hyper-personalized client experiences as well as more encouraged staff members, making every customer communication a lot more hooked up, simple and easy, as well as individual. Relied on through 2,500 +consumers and 1,400+ partners around the world, Five9 unites the electrical power of AI, our platform, as well as our people to drive AI-elevated CX.For more information, visit www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Legal rights Booked.
The identity of an Aragon Research study award winner is actually not an endorsement through Aragon Investigation of any type of supplier, product, or even service. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major honors performed Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 won the 2024 Aragon Analysis Development Award for AI Connect With Centers and also was actually called an Innovator in two Aragon Investigation Globe documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What brand new AI items did Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents to change customer knowledge administration.Just how does Five9’s( FIVN )BRAND-NEW CX sight impact client service? Five9’s brand new CX eyesight blends AI Professionals with AI-empowered Individual Brokers to supply hyper-personalized, simple customerknowledge while reducing expenses and enhancing productivity.
What was actually Five9’s( FIVN) tactical position in the Aragon Research study Entire world 2025 report? Five9was positioned as the most critical provider in the artificial intelligence Broker Operating Systems in the ICC, 2025 document, realizing their calculated sight for AI-driven advancement in CX. When did Five9( FIVN) get the AragonAnalysis Development
Honor
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.